Food Web Privacy Policy
Effective Date: February 25th, 2024
Last Updated: February 25th, 2024
1. Introduction
At Food Web, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
2. Information We Collect
2.1 Personal Information
We collect the following types of personal information:
Account Information: Name, email address, phone number, business details
Business Information: Business name, address, permits, insurance details
Payment Information: Credit card details, billing address (processed securely through our payment providers)
Usage Data: IP address, browser type, device information, pages visited
2.2 How We Collect Information
Directly from you when you:
Create an account
Make a booking
Contact our support team
Submit a job application
Automatically through cookies and similar technologies
From third-party service providers
3. How We Use Your Information
We use your personal information to:
Provide and maintain our services
Process bookings and payments
Communicate with you about your account and services
Send you important updates and notifications
Improve our platform and services
Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information with:
Service Providers: Payment processors, cloud hosting providers, analytics services
Business Partners: Kitchen owners and renters as necessary for bookings
Legal Authorities: When required by law or to protect our rights
5. Your Rights and Choices
Under PIPEDA, you have the right to:
Access your personal information
Correct inaccurate information
Withdraw consent for data processing
Request deletion of your information
Opt-out of marketing communications
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
Encryption of sensitive data
Regular security assessments
Access controls and authentication
Secure data storage and transmission
7. Google OAuth and API Services
Food Web uses Google OAuth 2.0 for secure authentication. When you sign in with Google, we access limited information from your Google account to provide our services.
7.1 Google User Data We Access
When you authenticate using Google Sign-In, we may access:
Your email address
Your basic profile information (name, profile picture)
7.2 How We Use Google User Data
Google user data is used exclusively to:
Create and authenticate your Food Web account
Provide you with access to our kitchen rental platform
Communicate with you about your bookings and account
Display your name and profile information within the platform
7.3 Google API Services User Data Policy Compliance
Food Web's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
7.4 Limited Use of Google User Data
We strictly limit our use of Google user data to the following:
Data is only used to provide or improve user-facing features that are prominent in our platform's user interface
We do NOT transfer, sell, or use Google user data for serving advertisements
We do NOT transfer or sell Google user data to third parties, data brokers, or information resellers
We do NOT use Google user data for determining creditworthiness or lending purposes
Human access to Google user data is limited to specific cases necessary for security purposes (e.g., investigating abuse), compliance with applicable laws, or with your explicit consent
7.5 Data Retention
Google user data is retained only as long as necessary to provide our services to you and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your data at any time by contacting us.
8. International Data Transfers
Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place for such transfers in compliance with PIPEDA.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
📧 privacy@foodweb.network
📍 268 Rolling Hills Drive,
Waverley, NS, Canada
B2R 1B5