Food Web Privacy Policy

Food Web Privacy Policy

At Food Web, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

1. Introduction

This Privacy Policy describes how Food Web Kitchens ("Food Web," "we," "us," or "our") collects, uses, and shares your personal information when you use our platform, including our website, mobile applications, and services (collectively, the "Platform"). By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information: Account Information:- Name, email address, phone number, business details Business Information:- Business name, address, permits, insurance details Payment Information:- Credit card details, billing address (processed securely through our payment providers) Usage Data:- IP address, browser type, device information, pages visited

2.2 How We Collect Information

-Directly from you when you:- Create an account- Make a booking- Contact our support team- Submit a job application- Complete your profile or update account information- Participate in our referral program -Automatically through cookies and similar technologies -From third-party service providers such as:- Google (when you sign in with Google)- Stripe (payment processing)- Analytics services

3. How We Use Your Information

We use your personal information to:

• Provide and maintain our services- Process bookings and payments- Communicate with you about your account and services- Send you important updates and notifications- Improve our platform and services- Comply with legal obligations- Prevent fraud and ensure platform security- Facilitate the referral program- Analyze usage patterns to enhance user experience

4. Information Sharing and Disclosure

We may share your information with: Service Providers:- Payment processors (Stripe)- Cloud hosting providers- Analytics services- Email service providers Business Partners:- Kitchen owners and renters as necessary for bookings- Referral program participants (limited information) Legal Authorities:- When required by law or to protect our rights- In response to valid legal requests or court orders- To comply with regulatory requirements Business Transfers:- In connection with any merger, sale of assets, or acquisition of all or a portion of our business We do not sell your personal information to third parties.

5. Your Rights and Choices

Under PIPEDA, you have the right to: -Access your personal information - Request a copy of the personal information we hold about you-Correct inaccurate information - Request corrections to any inaccurate or incomplete information-Withdraw consent - Withdraw your consent for data processing where applicable-Request deletion - Request deletion of your personal information, subject to legal and operational requirements-Opt-out of marketing communications - Unsubscribe from marketing emails at any time To exercise these rights, please contact us at privacy@foodweb.network.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data- Regular security assessments- Access controls and authentication- Secure data storage and transmission- Employee training on data protection While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Google OAuth and API Services

Food Web uses Google OAuth 2.0 for secure authentication. When you sign in with Google, we access limited information from your Google account to provide our services.

7.1 Google User Data We Access

When you authenticate using Google Sign-In, we may access:

• Your email address- Your basic profile information (name, profile picture)

7.2 How We Use Google User Data

Google user data is used exclusively to:

• Create and authenticate your Food Web account- Provide you with access to our kitchen rental platform- Communicate with you about your bookings and account- Display your name and profile information within the platform

7.3 Google API Services User Data Policy Compliance

Food Web's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

7.4 Limited Use of Google User Data

We strictly limit our use of Google user data to the following:

• Data is only used to provide or improve user-facing features that are prominent in our platform's user interface- We do NOT transfer, sell, or use Google user data for serving advertisements- We do NOT transfer or sell Google user data to third parties, data brokers, or information resellers- We do NOT use Google user data for determining creditworthiness or lending purposes- Human access to Google user data is limited to specific cases necessary for security purposes (e.g., investigating abuse), compliance with applicable laws, or with your explicit consent

7.5 Data Retention

Google user data is retained only as long as necessary to provide our services to you and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your data at any time by contacting us.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings- Analyze how you use the Platform- Improve our services- Provide personalized content You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Platform.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you- Comply with legal obligations- Resolve disputes- Enforce our agreements When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place for such transfers in compliance with PIPEDA and applicable data protection laws.

11. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page- Updating the "Effective Date" at the top of this document- Sending you an email notification (for material changes) Your continued use of the Platform after such modifications constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: Food Web Kitchens268 Rolling Hills Drive Waverley, NS, Canada B2R 1B5 Email: privacy@foodweb.network Phone: +1-902-718-7328 For general inquiries, you may also contact us at support@foodweb.network.