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Effective Date: January 23, 2026 Version: 1.1
Welcome to Food Web Kitchens. These Terms and Conditions ("Terms") govern your access to and use of the Food Web platform, including our website, mobile applications, and services (collectively, the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Platform.
By creating an account, accessing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Platform on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms.
For the purposes of these Terms: -"Food Web," "we," "us," or "our" refers to Food Web Kitchens and its affiliates.-"Platform" refers to the Food Web website, mobile applications, and all related services.-"User," "you," or "your" refers to any individual or entity that accesses or uses the Platform.-"Kitchen Owner" refers to a User who lists and offers kitchen space for rent through the Platform.-"Renter" refers to a User who books and rents kitchen space through the Platform.-"Booking" refers to a reservation of kitchen space made through the Platform.
To use certain features of the Platform, you must create an account. You agree to:
Food Web reserves the right to approve or reject any account registration. Kitchen Owners may require additional approval from Food Web administrators or health inspectors before their kitchens can be listed on the Platform.
Food Web operates as a marketplace platform that connects Kitchen Owners with Renters. Food Web is not a party to any rental agreement between Kitchen Owners and Renters. Food Web facilitates transactions but does not own, operate, or manage any kitchen facilities.
Kitchen Owners who list kitchens on the Platform agree to:
Kitchen Owners are solely responsible for:
Renters may book available kitchen time slots through the Platform. Bookings are subject to:
All payments are processed through our third-party payment processor, Stripe. By making a booking, you agree to:
Food Web charges service fees for use of the Platform. These fees may include:
Each Kitchen Owner sets their own cancellation policy. Cancellation policies may include: -24 Hours Notice: 100% refund minus fees if cancelled at least 24 hours before booking-48 Hours Notice: 100% refund minus fees if cancelled at least 48 hours before booking-No Refunds: No refunds provided for cancellations The specific cancellation policy for each kitchen is displayed on the kitchen listing page. By making a booking, you agree to the cancellation policy specified for that kitchen.
If you are entitled to a refund under the applicable cancellation policy, refunds will be processed to your original payment method within 5-10 business days. Platform fees and payment processing fees are generally non-refundable unless required by law.
You agree not to:
The Platform and all content, features, and functionality are owned by Food Web or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content from the Platform without our express written permission.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. FOOD WEB DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FOOD WEB SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE PLATFORM.
Food Web is not responsible for the quality, safety, or legality of kitchen facilities listed on the Platform. Any disputes between Kitchen Owners and Renters must be resolved directly between the parties. Food Web may, but is not obligated to, assist in resolving disputes.
You agree to indemnify, defend, and hold harmless Food Web, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Platform, your violation of these Terms, or your violation of any rights of another.
Food Web reserves the right to suspend or terminate your account and access to the Platform at any time, with or without cause or notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Platform will immediately cease.
Food Web may offer a referral program that allows Users to earn commissions for referring new Users to the Platform. Participation in the referral program is subject to separate terms and conditions, which will be provided when you join the program. Referral commissions are subject to hold periods and may be forfeited if bookings are refunded.
Food Web reserves the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Platform and updating the "Effective Date" at the top of this document. Your continued use of the Platform after such modifications constitutes your acceptance of the updated Terms.
These Terms shall be governed by and construed in accordance with the laws of the Province of Nova Scotia, Canada, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Platform shall be resolved in the courts of Nova Scotia, Canada.
If you have any questions about these Terms, please contact us at: Food Web Kitchens268 Rolling Hills Drive Waverley, NS, Canada B2R 1B5 Email: support@foodweb.network Phone: +1-902-718-7328